Privacy policy

Binome360 is published by Blemama. For questions about your personal data, write to contact@binome360.com. This policy covers the website and the Binome360 web and mobile apps.

Data you provide

We process account details, assistant and shared-space settings, messages, financial records, reminders, goals, habits, documents, shop data, uploaded images and receipts, and information you choose to save in memory. Contact forms include the details you submit. Voice notes are sent for transcription when you use that feature. Do not put passwords or information you do not want processed in a message or memory.

Why we process it

We use these details to create and secure your account, show and sync your records, answer requests to your assistants, read documents and voice notes you submit, send reminders you enable, operate shared assistants, provide support, and manage your subscription. If you report an AI reply, we save the selected reply and your report for review and moderation. We do not move money or connect directly to your bank account when you record a transaction.

Technical data

The app contacts our servers to operate your account. We use your request's network location to suggest a country and currency, without requesting your device's precise location. If the mobile app crashes, it sends the error message, stack trace, platform and app version to our server so we can diagnose the problem. We use this information for operation and security, not advertising.

Service providers and sharing

Supabase hosts accounts, database records and private files. OpenAI processes the context needed for assistant responses, document reading and voice transcription. Payment providers process checkout details and return subscription status; Google Play handles purchases made through its billing system when offered. Device push providers deliver notifications only when you enable them. People you invite to a shared assistant can see the information available to their role. We do not sell your personal information.

Storage and retention

Saved records remain available while your account is active; they do not expire automatically. Access to uploaded receipts is restricted. We retain technical and payment records only as needed for service operation, security, dispute handling or applicable legal obligations. If you request deletion, we review any shared assistants and remove associated account data, except information that must be retained for a stated legal reason and period.

Your choices and requests

You can correct many records in the app, export your transactions, and disable optional notifications. To request access, correction or deletion of your account and associated data, email contact@binome360.com. The account-deletion page explains the request process, including how to proceed if you no longer have the app.

Request account deletion